Frequently Asked Questions

We serve the Greater Vancouver area, including Vancouver, North Vancouver, West Vancouver, Burnaby, Richmond, New Westminster, Delta, Surrey, White Rock, Coquitlam, Port Coquitlam, Langley, Port Moody, and Maple Ridge, as well as the Greater Victoria area. We may also be able to accommodate clients outside of these areas. Contact us to confirm if we serve your specific location.

We offer a wide range of organizing services, including:

• Decluttering and Purging: Helping you identify what to keep, donate, or discard.
• Space Planning and Design: Optimizing your space for functionality and flow.
• Move Management / Packing and Unpacking: Streamlining your move-in or move-out process.
• Home Office Organization: Creating a productive and efficient workspace.
• Closet and Wardrobe Organization: Maximizing your closet space and creating a stylish and functional wardrobe.
• Kitchen and Pantry Organization: Making your kitchen a joy to cook in.
• Garage and Storage Organization: Taming the clutter in your storage areas.
• Estate Decluttering: Helping you sort through your loved ones’ possessions and preparing for an estate sale.
• Paper Management: Creating a system for handling your important documents.
• Photo Organization: Preserving your memories in a manageable and accessible way.
• Virtual Organizing Consultations: Providing guidance and support remotely.

Virtual organizing services are a great way to get professional organizing help from the comfort of your own home, no matter where you are located. We use video conferencing to discuss your organizing challenges, assess your space (virtually!), and create a customized plan for you to implement. Via live video stream or chat, we provide real-time guidance as you tackle your organizing tasks. We regularly check in to track your progress and discuss next steps, ensuring you stay on track to meet your goals. We provide continuous support, and motivation throughout the process, and can teach you new habits to maintain an organized home.

Our move management services are designed to take the burden of moving off your shoulders. We handle everything from the initial planning stages, including decluttering and downsizing assistance, to coordinating with movers and overseeing the loading and unloading process.  We can pack your belongings securely and efficiently, and then unpack and organize them in your new home, setting up rooms according to your preferences.  

Beyond the basics, we offer personalized support to make your move as seamless as possible.  This can include on-site supervision on moving day, assistance with donating unwanted items, and even help with settling into your new space, such as hanging pictures and assembling furniture.  Our goal is to handle every detail so you can focus on the excitement of starting a new chapter in your new home. 

Contact us today for a free consultation to discuss your specific moving needs and how we can create a customized plan for you.

Yes, we understand that sometimes organizing projects require minor handyman tasks. We can assist with things like:

• Installing shelving and storage units: Helping you maximize your space with appropriate shelving and storage solutions.

• Assembling furniture: Putting together new furniture pieces designed for storage or organization.

• Hanging pictures and mirrors: Creating a cohesive and aesthetically pleasing arrangement.

• Home repairs: Addressing various types of repairs such as installing hardwood floor, repairing walls, installing new doors, and much more.

 Our hourly rates are as follow:

Other Services:

The final price varies depending on the scope and complexity of the project. We offer free online video consultations to assess your needs and provide you with a personalized quote. We also offer in-home consultations for a $50 fee. Factors that will influence the final cost of the project include the size of the space, the amount of clutter, and the specific services required. We will give you a quote for your specific project during the consultation.

Yes, we absolutely do! We understand that getting organized is a process, and often requires more than one session. We're happy to offer package discounts for booking multiple organizing sessions. The more sessions you book upfront, the greater the discount! We can discuss the details of our package options during our consultation, and help you determine the best plan to fit your needs and budget. We believe that investing in an organization is an investment in yourself, and we want to make it as accessible as possible. Just let us know a little more about what you're hoping to achieve, and we can provide you with some options.

Yes, absolutely! We have extensive experience working with seniors and understand the unique needs and challenges that often arise when downsizing, decluttering, or simply organizing a home for easier living. We're patient, respectful, and prioritize creating a calm and comfortable experience. We're also sensitive to the emotional attachments seniors may have to their belongings, and we work collaboratively with them to make decisions at a comfortable pace. We can assist with:

• Downsizing and decluttering: Helping seniors sort through their belongings, decide what to keep, donate, or discard, and facilitating the removal of unwanted items.

• Organizing living spaces: Creating functional and accessible spaces that are easy to navigate and maintain, considering mobility limitations and safety concerns.

• Relocation assistance: Managing the logistics of moving to a new home, including packing, unpacking, and setting up the new space.

• Paper management: Organizing important documents, bills, and correspondence.

We're happy to discuss your specific needs. Please feel free to contact us for a consultation.

Yes, absolutely! We have experience working with people with disabilities, and we're passionate about creating organizing solutions that are tailored to individual needs and abilities. We understand that everyone's situation is unique, and we take a personalized approach to ensure our services are helpful and effective. We're comfortable adapting our methods and strategies to accommodate specific challenges and create accessible and functional spaces. We believe everyone deserves to have an organized and comfortable home, and we're committed to working with our clients to achieve that goal. We'd be happy to discuss your specific needs and how we can help.

You can easily book a consultation by visiting the "Contact" page on our website at harmonyhomeorganizing.ca and filling out the contact form, emailing at [email protected] or calling us at 604-446-3939. We will get back to you promptly to schedule a convenient time.

During the consultation, we'll discuss your organizing goals, assess the areas you'd like to address, and answer your questions. We'll also take measurements and photos if necessary. This consultation allows us to understand your needs and create a customized plan for your project. It's also a great opportunity for us to get to know each other and ensure we're a good fit.

The duration of the project depends on several factors, including the size of the space, the amount of clutter, the scope of the project and the number of professional organizers involved. We'll provide you with an estimated timeline during the consultation process. We work efficiently and respectfully to minimize disruption to your daily routine.

While it's helpful for you to be present for the initial consultation and some key decision-making points throughout the process, it's not always necessary for you to be there for every session. We can discuss what works best for your schedule and comfort level.

This is one of the most popular questions among our clients.

We always say you don’t need to do anything special. All you really need to do is be well rested and in a good mood.

We will tackle all the physical work, and your job is to make decisions on what to keep and donate.

With the help of our team, organizing becomes less stressful and more enjoyable.

Please don't be! We understand that life can get busy and clutter can accumulate. We're here to help you, not to judge. As experienced professional organizers, we work with clients in all situations and maintain complete confidentiality. Our goal is to create a comfortable and supportive environment for you.

We can help you with the removal of unwanted items. We can arrange for donations to local charities, recycling, or disposal, depending on the items. We will discuss these options with you during the organizing process.

Yes, we offer maintenance services to help you maintain your newly organized space. We can schedule regular check-ins to declutter, reorganize, and refresh your systems.

We accept cash, credit cards, and e-transfers.

Yes, we are fully insured and bonded for your peace of mind. 

Our schedule fills up quickly, so we recommend booking approximately a week in advance to secure your preferred time and date. To secure your booking, we require an upfront deposit equal to 4 hours of the service rate. This deposit is refundable under the following conditions:

• Rescheduling: If you reschedule your appointment at least 24 hours in advance, your deposit will be fully refunded.
• Please note that deposits are non-refundable if you fail to provide 24 hours notice for rescheduling. We appreciate your understanding of this policy.

Yes, we offer gift cards! They make a wonderful and thoughtful present for anyone who could benefit from a little help from a professional organizer. Gift cards can be purchased in any denomination and can be used towards any of our organizing services. Contact us to purchase a gift card today!